Legal

Refund Policy

Simple, fair, and honoured without hassle.

1. Our Guarantee

We offer a 7-day money-back guarantee on your first PRO payment. If FoodGPT isn't right for you, contact us within 7 days of your first PRO charge and we'll process a full refund — no questions asked.

2. What's Covered

The 7-day guarantee applies to your firstPRO subscription payment only. This gives you a full week to try every PRO feature — unlimited StepGen, Creator Card analytics, Idea Engine, Blogcast, CarouselMaker, and YouTube SEO Optimizer — before deciding if it's right for your channel.

3. What's Not Covered

  • Renewal payments after your first billing cycle (you can cancel anytime to stop future charges, but past renewal payments aren't refunded)
  • Requests made more than 7 days after your first PRO payment
  • The Free plan, which has no charge to refund

4. How to Request a Refund

Email us at [email protected] with the subject line "Refund Request" and the email address associated with your account. We read every message ourselves — no support tickets, no bots — and we aim to process approved refunds within 5–7 business days back to your original payment method.

5. Cancelling Without a Refund

Outside the 7-day window, you can still cancel your PRO subscription anytime from your account settings. Cancelling stops future billing immediately, and your account reverts to the Free plan at the end of your current billing period — you won't be charged again, but the current period isn't refunded.

6. Questions?

If anything here is unclear, reach out at [email protected] or use the contact form on our homepage. We're a small team and genuinely read every message.